Terms of Service

Last updated: 29 August 2026

These terms govern your use of VisualEdge ("the Software"), a Windows display calibration and aim training application. By purchasing, installing, or using the Software you agree to them. If you do not agree, do not use the Software.

1. Who you are buying from

Orders are processed by Paddle.com Market Ltd, which acts as the merchant of record for all purchases. Paddle handles payment, invoicing, and sales tax, and appears as the seller on your statement and receipt. Paddle's own buyer terms apply to the transaction itself.

2. Licence

Purchase grants you a personal, non-exclusive, non-transferable licence to install and use the Software on one computer at a time, for the duration of the plan you bought.

• Monthly and Quarterly licences remain valid while the subscription is paid and active.
• Lifetime licences do not expire and include future updates to the Software.

Your licence key binds to your computer on first activation. Changing hardware is fine — deactivate from the System tab before you move, or contact us and we will unbind it.

3. What you may not do

• Share, resell, sublicense, or publish your licence key.
• Reverse engineer, decompile, or attempt to circumvent the licensing system.
• Use one licence across multiple people or machines simultaneously.

Keys found to be shared publicly or used on multiple machines may be revoked without refund.

4. Games and third-party rules

However, every game publisher sets its own rules about third-party software, and those rules change. It is your responsibility to check whether the Software is permitted by any game, league, or tournament you take part in. We make no guarantee that any particular game or organiser permits its use, and we are not responsible for any action taken against your account by a third party.

5. Refunds

If the Software does not work on your system and we cannot resolve it with you, you get your money back. Contact us on Discord or by email describing the problem, and we will arrange a refund through Paddle.

Refunds are not given for a change of mind after extended use, for being banned or penalised by a game publisher, or where a licence key has been shared publicly.

6. Subscriptions and cancellation

Monthly and quarterly plans renew automatically until cancelled. You can cancel any time through the link in your Paddle receipt, or by contacting us. Cancelling stops future charges; your licence stays valid until the end of the period you have already paid for.

7. Availability and updates

The Software requires an internet connection to activate and to periodically verify your licence. We aim to keep the licence service available at all times but do not guarantee uninterrupted service.

Features may change over time. We may add, alter, or retire functionality — including features that depend on third-party software such as Equalizer APO or RivaTuner Statistics Server, which we do not control.

8. Disclaimer

The Software is provided "as is", without warranty of any kind. To the maximum extent permitted by law, we are not liable for any indirect or consequential loss arising from its use. Nothing in these terms limits liability that cannot be limited by law, including your statutory rights as a consumer.

9. Termination

We may suspend or revoke a licence that breaches these terms. You may stop using the Software at any time; for subscriptions, cancel to prevent further billing.

10. Changes to these terms

We may update these terms. Material changes will be reflected in the "last updated" date above. Continued use after a change means you accept the revised terms.

11. Governing law

These terms are governed by the laws of the State of Kentucky, United States, without regard to its conflict of law provisions.

12. Contact

Email: support@visualedge.shop
Discord: discord.gg/btev2Kk4Zk